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Summary of Experience:
Over fifteen years of experience in leading user experience teams and teaching user experience college courses. Currently employed as a Senior Principal Product Designer at Dell, Adjunct Professor at Touro University, and Adjunct Professor at Austin Community College. Prior experience includes Senior Director of User Experience at MasterCard, Adjunct Professor at Monroe Community College and the Art Institute of St. Louis, Web Designer at Abercrombie & Kent and Marketing Coordinator at Kaufman, Rossin & Co. A 3.9 GPA and in the Honors Program at Bradley University. Graduated Summa Cum Laude. A 4.0 GPA in the Human Computer Interaction Graduate Certificate program at University of Missouri and a 4.0 in the Masters of Business Administration program at Mississippi State University.
Educational Information:
- Bradley University, Peoria, Illinois
- Bachelor of Arts in Multimedia & Advertising, Minors in Marketing & Graphic Design
- Date of Graduation: December 2004
- GPA: 3.9/4.0
- Graduated Summa Cum Laude and in the Honors Program
- Mississippi State University, Starkville, Mississippi
- Masters of Business Administration – Concentration in Project Management
- Date of Graduation: December 2014
- GPA: 4.0/4.0
- University of Missouri, Rolla, Missouri
- Graduate Certificate in Human Computer Interaction
- Date of Graduation: December 2013
- GPA: 4.0/4.0
Experience:
- Dell Technologies: Round Rock, TX
July 2018 – Present
Senior Principal Product Designer
- Lead the design and evangelism of the Dell Design System
- Help conceive, define and execute user experiences across web and mobile
- Collaborate with other designers, developers, researchers, and business stakeholders
- Conceptualize and execute global creative solutions for digital experiences
- Work on interactive design projects that meet both user and business objectives, while maintaining and supporting brand standards
- Practice and facilitate Human-Centered Design (Design Thinking) methodologies
- Austin Community College
January 2019 – Present
Adjunct Professor – User-Centered Design
- Develop the user-centered design curriculum
- Teach undergraduate user-centered design
- Plan lessons and lectures
- Create homework & in-class assignments
- Touro University: Online
September 2018 – Present
Adjunct Professor – User Experience
- Develop the user experience curriculum
- Teach graduate user experience design web development courses online
- Plan lessons and lectures
- Create homework & in-class assignments
- MasterCard: New York, NY
September 2015 – June 2018
Senior Director of User Experience
- Lead a team of user experience developers building market-leading experiences across multiple digital product lines
- Took design artifacts of varying degrees of fidelity and leverage them in the creation of conceptual prototypes for the purpose of proof of concept and usability testing
- Rapidly generated and iterated on prototypes from low to high fidelity
- Worked in an iterative design process such as Lean UX and Agile
- Partnered with product teams across the company to develop a UX strategy and create a roadmap for the stages of the UX process
- Managed UX development technology and research lab hardware
- Monroe Community College: New York, NY
May 2017 – November 2017
Adjunct Professor – Web/Mobile User Experience
- Developed the user experience curriculum taught at the community college
- Taught continuing education user experience design & strategy courses
- Planned lessons and lectures
- Created homework assignments and in-class assignments
- Chose the textbooks used for the classes
- Received excellent feedback and reviews from students
- MasterCard Worldwide: St. Louis, MO
September 2013 – September 2015
Lead Systems Analyst/UI Developer
- Worked with the product team to develop technical requirements
- Developed wireframes and prototypes using Axure
- Created user stories and acceptance criteria as part of an Agile team
- Fixed user interface bugs using HTML, Handlebars.js, JQuery & JavaScript
- Art Institute of St. Louis: St. Louis, MO
January 2015 – August 2015
Adjunct Professor – Graphic & Web Design
- Taught undergraduate web design & web development courses
- Planned lessons and lectures
- Created homework assignments, in-class assignments, tests, and quizzes
- Chose the textbooks used for the classes
- Conducted student/teacher conferences bi-weekly with students
- Received excellent feedback and reviews from students
- MasterCard Worldwide: St. Louis, MO
October 2012 – September 2013
Lead UI Engineer – Design & Prototyping
- Designed & developed HTML 4/5, CSS 2/3, & Javascript websites/applications
- Managed software development projects
- Developed & designed native iOS & Android prototypes using web technologies
- Created product promotional & instructional videos using Adobe After Effects
- Participated in idea generation for future web applications
- Researched emerging Internet technologies and trends
- MasterCard Worldwide: St. Louis, MO
October 2007 – October 2012
Senior Usability Analyst / Senior Software Engineer
- Designed wireframes
- Developed websites using HTML/CSS/JS based on wireframes
- Designed & prototyped web applications using Adobe Flex/AS3
- Abercrombie & Kent: Oak Brook, IL
October 2006 – October 2007
Web Designer
- Designed websites such as aknewzealand.com and akmarcopolo.com
- Developed and distributed weekly HTML emails to over 94,000 clients
- Designed HTML e-mail templates which resulted in quadruple the number of print brochure orders and an increase in bookings via email
- Managed Abercrombiekent.com
- Designed a quarterly Flash animated magazine for aksundowner.com
- Built Flash applications for British Airways lounges and A&K brochures
- Kaufman, Rossin & Co. Certified Public Accountants: Miami, FL
June 2005 – October 2006
Marketing Coordinator
- Managed vendor graphic design/advertising, web and PR agencies
- Designed internal and public websites
- Developed & maintained Kaufman Rossin and KRU brands
- Created Adobe Flash animated presentations
- Assisted Marketing Principal with daily/monthly email newsletters
- Designed advertisements published in magazines and newspapers
- Assistant producer of employee orientation video and program
- Designed monthly company newsletter in web and print versions
Computer Skills:
- Adobe graphic design software, including: Photoshop, XD, After Effects, and Illustrator
- Sketch
- CSS, HTML, Angular, React, JQuery, and MySQL databases
- iOS/Android development
- Axure
- InVision
- WordPress
Patents:
- System and method for graduated security in user authentication US20150052587A1
- Method and system for generation of vector graphics US20190122333A1
- Systems and methods for facilitating multi-party payment transactions US20150019411A1
Honors:
- Recognized as a “Design Leader” by Adobe
- Grand Prize Winner of MasterCard Mission:Innovation
- Winner of the MasterCard Digital Marketing Award
- Finalist in MasterCard Involve Innovation Challenge
- Winner of MasterCard Worldwide Developer Challenge
- Winner of MasterCard Worldwide Innovation Time
- Participant in MasterCard Worldwide Innovation Express
- Nominated Rookie of the Year for the Association of Accounting Marketers
- Graduated Summa Cum Laude
- 2003 Interfraternity Council President of the Year
- 2003 Advertising Student of the Year
- 2003 Multimedia Scholar of the Year
- Dean’s List